Effective Date: July 1, 2025
Last Updated: August 14, 2025 Day

These Terms of Service (“Terms”) govern your access to and use of the Manndown mobile application, website, and related services (“Services”) provided by Manndown (“we,” “our,” “us”).

By creating an account or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

Manndown provides a platform to connect customers who request on-demand roadside and assistance services with drivers/service providers who offer such services. Manndown is not a transportation or towing company; we operate solely as a technology platform to facilitate these connections.

You must:

• Be at least 18 years old.
   
• Have legal capacity to enter into a binding agreement.
   
• For drivers/service providers: hold all required licenses, permits, insurance, and certifications for your services.
   

To use the Services, you must register for an account and provide accurate, complete information.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We use Stripe Connect to process payments and payouts. By using our Services, you agree to be bound by the Stripe Connected Account Agreement and Stripe Privacy Policy.

• Customers authorize payment for services through Stripe.
   
• Drivers authorize payouts through Stripe.
   

Service fees, commissions, and pricing are displayed in the app before booking.

Drivers are responsible for all applicable taxes related to their earnings. We may issue IRS Form 1099 or equivalent where required.

You agree to:

• Use the Services only for lawful purposes.
   
• Not interfere with or disrupt the Services.
   
• Provide accurate and up-to-date information.
   
• For drivers: maintain safe, reliable equipment and comply with all applicable laws.
   

• Customers may cancel service requests according to the app’s cancellation policy.
   
• Refunds, if applicable, are processed according to our refund guidelines.
   

You may not:

• Engage in fraud, misrepresentation, or illegal activity.
   
• Harass, abuse, or harm other users.
   
• Attempt to access non-public areas of our Services.
   

• We do not guarantee the quality, safety, or legality of services provided by drivers.
   
• We are not liable for damage, injury, or loss resulting from services booked through the platform.
   
• Users are encouraged to report incidents through the in-app support system.
   

We may suspend or terminate your account if you violate these Terms, our Privacy Policy, or applicable laws.

We may retain certain information after account deletion for legal and regulatory purposes, including tax reporting and dispute resolution.

Our Services are provided “as is” and “as available” without warranties of any kind.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages.

You agree to indemnify and hold harmless Manndown and its affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

We may update these Terms from time to time. Continued use of the Services after changes means you accept the updated Terms.

Manndown
Email: chris@blacktierdigital.com
Website: https://www.manndown.app]\

17. Payment Information

Saving Your Payment Method
By selecting “Save my payment method for future rides” at checkout, you authorize [Your Company Name] (“we,” “our,” “us”) to store a tokenized reference to your payment method with our payment processor, Stripe, for your convenience. Stripe securely stores your payment details in compliance with PCI-DSS standards; we only retain a reference ID and do not store your full card number.

Future Charges
You authorize us to initiate charges to the saved payment method for:

• Rides or services you request through the [App Name] app.
   
• Adjustments related to those rides (for example, tolls, tips, or cancellation fees).
   

Timing & Frequency
Charges will be initiated at the time a ride is completed or, if applicable, when a cancellation fee or adjustment is due. Charges occur on a per-ride basis and may vary depending on the distance, duration, and pricing factors displayed to you in the app.

Amount Determination
The amount charged will be based on the price calculated and displayed to you before or during the ride request, including applicable taxes, fees, tolls, or tips you select.

Revoking Consent
You may revoke this authorization at any time by removing your saved payment method from the app. Removal will prevent future charges to that payment method but will not affect any charges already incurred.

Cancellation and Refunds
Our cancellation and refund policies apply as stated elsewhere in these Terms.